Digital Systems & Workflow Infrastructure
Microsoft 365, SharePoint, Teams, Google Workspace, websites, forms, custom portals, intake, file architecture, permissions, and system connections.
Government Contracting & Strategic Partnerships
Capability Statement
Operational infrastructure, intelligent systems, and strategic execution for agencies, prime contractors, nonprofits, and organizations managing complex work.
Business Status
Woman-Owned
Certification
SWaM Certified
Location
Richmond, Virginia
Service Area
Nationwide Remote + Select Onsite
Company Overview
Operational infrastructure for organizations that need more visibility, coordination, and control.
Elite Business Operations, LLC is an operational infrastructure firm that designs and implements connected systems, workflows, reporting, documentation, and execution structures.
We help agencies, prime contractors, nonprofits, and growing organizations connect information, clarify ownership, coordinate complex work, and maintain control as responsibilities expand.
Core Competencies
Connected capabilities built around how the work actually moves.
Operating Structure & Process Design
Workflows, SOPs, custom operating systems, roles, decision rights, governance, documentation, accountability, and repeatable standards.
Operational Intelligence & Reporting
Power BI dashboards, KPI tracking, scorecards, status views, alerts, executive summaries, and program performance reporting.
Program, Project & Remote Office Execution
PMO coordination, remote office setup, launches, recruitment, hiring events, implementation, adoption, stabilization, and task visibility.
Governance, Policies & Knowledge Systems
Employee handbooks, policies, records, templates, knowledge libraries, version control, access design, and documentation readiness.
Selected Relevant Experience
Experience that combines strategy, systems, implementation, and execution.
Atlanta Remote Office & Custom Operating System
Established the Atlanta remote office for Durham’s DCS; configured Microsoft 365, connected domains and email, designed workflows and KPIs, built the website and custom OS, created the employee handbook, hosted hiring, and developed employee, client, and subcontractor portals.
Service Structure, Digital Launch & Grand Opening
Developed the service architecture and offering structure, built the website, hosted recruitment and hiring, supported launch publicity, and coordinated the grand opening.
HVAC Virtual Showroom & Customer Pathway
Structured an interactive digital experience that helps customers explore equipment, understand service options, and move toward a more informed inquiry.
Recurring Event Operations
Led vendor visibility, promotional coordination, flow-of-show logistics, QR integration, signage, and guest-experience planning for recurring community events.
Contracting Information
Ready for direct, subcontracting, teaming, and selected prime opportunities.
Elite Business Operations is available for opportunities aligned with our capabilities, capacity, and contract requirements.
NAICS Codes
541611 · 541618 · 541512 · 561110
PSC Codes
R408 · DF01 · R617 · R699
Primary Contact
Shalita Washington
Email
[email protected]
Phone
804-557-4752
Website
www.elitebusinessops.co
Visibility / Clarity / Control
Need operational infrastructure or execution support for a contract, program, or growing organization?
Download the master capability statement or begin a conversation about direct work, subcontracting, teaming, or implementation support.